Question 1

What does Runline actually do?

Accepted Answer

It enforces policy on the tools AI agents already use: Cursor, Claude, Kiro, Codex, AWS, kubectl, Terraform, and more. Agents can move fast. When they misread intent or reach for a dangerous command, it never hits your cloud, infra, data, or production. Humans keep full terminal access.

Question 2

Who is Runline for?

Accepted Answer

Platform, Cloud, DevOps, and engineering teams rolling out agentic IDEs across the fleet. You own reliability and developer velocity. Security cosigns; they do not have to own day-to-day AI tool policy alone.

Question 3

Why not just trust IDE guardrails and prompts?

Accepted Answer

Because that is how stacks keep getting wiped. Prompt rules ask the model to behave. IDE guardrails live inside the coding tool. Runline sits outside the agent, at the moment of action, so a reject in chat cannot be bypassed with a terminal command.

Question 4

Which tools does it cover?

Accepted Answer

The stack your teams already run: Cursor, Claude Code, Kiro, Codex, MCP servers, plus the CLIs agents call hardest: AWS, Azure, gcloud, Terraform, kubectl, git. Coverage follows the fleet, not a new plugin for every IDE.

Question 5

Will this slow engineers down?

Accepted Answer

No. Human terminals stay normal. Only AI sessions hit enforcement. Most teams notice a stopped bad command, not a new workflow. That is how you get more AI adoption without more babysitting.

Question 6

Do we have to change how people work?

Accepted Answer

No new IDE plugins and no prompt tax. Engineers keep Cursor, Claude, and the rest. Platform sets the boundary once. Security can review and cosign; engineers do not learn a new control plane.

Question 7

What kinds of actions get stopped?

Accepted Answer

Destructive and high-risk moves agents should never run unattended: wiping environments, nuking cloud resources, force-pushing the wrong place, deleting data, and similar. Reads and exploration stay open so agents still feel fast. You set the bar.

Question 8

Who owns this day to day?

Accepted Answer

Platform / Cloud / DevOps. You already own endpoints, CI, cloud accounts, and prod stability. Runline fits that job: one control layer for agentic tools, with a clear trail when something tries to go sideways.

Question 9

What does a POV look like?

Accepted Answer

A free 30-day evaluation on up to 25 endpoints. No card required. Install on a slice of engineering laptops, watch real allow and deny decisions, then expand. Most Platform teams start there before a quote.

Question 10

How fast can we get value?

Accepted Answer

Usually in the first week: which agents are active, which risky cloud and infra commands show up, and whether default policy matches how your org ships. A walkthrough is about 30 minutes.

Question 11

How does pricing work?

Accepted Answer

Per endpoint, billed annually. POV is free for 30 days. Team and Enterprise quotes follow fleet size, SSO, and how you want alerts delivered. Ask for a demo or a quote when you know the rollout shape.

Question 12

How do teams usually roll this out?

Accepted Answer

Start on engineering laptops, prove the stop works, then expand to CI and production-adjacent machines. Platform owns the enforcement plane. Engineering keeps shipping. Security stays in the loop without owning the day-to-day.

Question 13

How do we know it actually works?

Accepted Answer

Watch the public proof page: the same class of destructive command without Runline, then stopped on the boundary. Every allow or deny is recorded with who ran it. Ask for the evidence pack during a POV.

Question 14

What if Runline is unreachable?

Accepted Answer

You choose the fail mode with Platform and Security together. The POV is where you see coverage, decision quality, and offline behavior before you go fleet-wide.

Question 15

What about procurement and Security review?

Accepted Answer

SOC 2 is in progress, with an evidence package on request for enterprise evaluation. Tenant isolation, data residency options, and subprocessors are on the trust page and in the enterprise DPA. Security cosigns; Platform runs it.

Question 16

What do we show leadership after a near miss?

Accepted Answer

A signed record of what the agent tried, what Runline decided, and who the actor was. You are not scraping chat logs after a wipe. That is usually when teams stop debating prompts and start a POV.

Questions from Platform teams

The vision

Your teams

Trying it

Proof